// Case Studies 10 - DTC · Nicotine Alternative (Restricted Category)

Scaling Nic Nac Naturals on Meta in a Restricted Category

Relaunching and scaling new-customer acquisition on Meta for a natural nicotine pouch brand in a restricted ad category.

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// The Work

Here's what we did

3-Month Engagement · $51K Average Monthly Meta Spend · White-Label Media Buying
01

Relaunched the account with compliance-reviewed copy and creative, split into a Creative Test campaign and a cost-capped Evergreen campaign. Acquisition campaigns excluded past purchasers, so every dollar went to new customers. The brief was new-customer sales at a 1.25× ROAS on $15K a month.

02

Used cost controls to set a performance floor before scaling. CPA fell from $52 on the first weekend to $36 for June, and the client raised the budget from a planned $15K a month to $60K.

03

Worked with the agency's creative team on a concept-and-iteration system (one concept, five iterations, feed and vertical cuts of each) and promoted winners into the scale campaign. Static concepts led the first breakout, and when the client pulled a top video over a creator dispute, a replacement with a 36% hook rate took over purchase volume within a week.

04

Kept the account live in a restricted category: appealed ad rejections as they came, excluded six no-ship states from delivery, removed Audience Network, and ran a July 4th sale campaign that returned 1.79×.

Headline result
0.95× to 1.47×
ROAS
Meta in-platform ROAS, relaunch week to June 2025 month-end, against a 1.25× target
Supporting
2,406
New-Customer Purchases (first 8 weeks)
Supporting
$35 CPA
Down from $52 on the first weekend
Supporting
4× Monthly Budget
$15K planned to $60K by month two
Supporting
1.79×
July 4th Sale ROAS

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// See More Results